Returns Policy

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All product(s) can be refunded or exchanged via our returns delivery partner within 7 days from item received. Please note that the product must be unused, with the price label attached along with the purchase invoice. For further assistance, please call at our Hotline or contact Returns@ua.com.pk

Items can be refunded or exchanged via our returns delivery partner within 7 days. Please ensure that the items are packed in the original packaging and in the original state when returning.

Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s). Shipping costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.

Returned items which are not in new or unused condition may not be accepted as a return unless they are faulty. This does not affect your right to return fault items. If the item is faulty, please contact our customer service center at or call at our Hotline.

When calling our customer service team for assistance regarding delivery and/or returns, please ensure to keep the following ready with you:

  1. Order number
  2. Order confirmation email

Refunds

This does not affect your rights. However, refunds may be allowed in strictly exceptional cases where the product is out of stock or appears to have a manufacturing defect. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.

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